Services

We Can Help With ...

IP Telephony

As one of the few MSP’s in the region providing this service, we’re on the leading edge of Voice over IP (VoIP) phone systems’ technology.  Whether new or existing, premise- or cloud-based, we provide the design, installation and management expertise necessary to deliver the world-class, reliable VoIP communications solutions that you need to separate from your competition.  And we’re comfortable going ‘old-school’, supporting traditional applications like voice recording, call detail records, faxing, hunt groups and call center applications.  We can integrate with your current system as well as cost-effectively migrate you to a complete VoIP solution, with zero downtime.

Server Management

We provide a comprehensive solution for managing physical and virtual Servers across a broad array of platforms.  We provision, control, monitor, maintain, update and generally keep an eye on your Servers.  We ensure that every hardware and software run at their optimal capabilities while tracking metrics and parameters that may affect your servers performing at full capacity.  We are available 24/7 to help - and can provide onsite support, if necessary.

Networking

We pride ourselves on being able to connect any device to any network at any time.  We deliver enterprise-level pre-installed Hardware and Software solutions so you don’t have to.  We don’t believe in ‘one size fits all’ nor do we believe in replacing the assets we design and implement just because.  Rather, our approach allows you the flexibility to add or remove services as needed through stackable and scalable solutions to maximize your productivity while minimizing your costs.  We proactively monitor your network to stop problems before they occur and provide dependable, 24/7 support when – and where – you need it.  We can also deliver your infrastructure by replacing or coexisting with what you have for a monthly fee.  This allows you to affordably budget your IT costs rather than incur a capital expenditure.

Mobility

In today’s always-on, information-driven environment, you depend on being able to access your network anytime, anywhere.  From one to hundreds of devices – whether phones, WAPs, RF, cameras or tablets – we connect them to your infrastructure safe, sound and secure.  And we make sure they stay connected with standards-based, off-the-shelf solutions which provide quick deployment with long-term growth potential.

Telecommunications

From wherever you are to wherever you’re going and back, we make sure your data is delivered when (and where) it’s needed.  Our relationships with diverse carriers (AT&T, Verizon, Sprint, Windstream, Comcast, Charter, CenturyTel, Time Warner, Cox, etc.) allows us the flexibility to provide you Voice, Data and Wireless over Copper, Fiber, Broadband or Air to any location.  It’s what we call a ‘custom fit’ to fit your budget.

Video

Smile…you’re on Candid Camera.  Not quite…but we can provide state-of-the-art, IP-based wired or wireless network video surveillance products for live and digitally recorded solutions.  With your budget in mind, we source open-based hardware and software systems together with off-the-shelf hardware.  Our wide variety of IP video products work in any environment with any network and are scalable from one to hundreds of cameras.

Disaster Recovery and Business Continuity

Business Continuity (BC) and IT Disaster Recovery (IT DR) services are often confused.  IT Disaster Recovery is a subset of an overall Business Continuity Plan – but a critical part of your IT Plan.  A good IT DR Plan is NOT just an IT Plan – it’s a Business Plan that has a significant IT component.  And like any effective Business Plan, it begins and ends with your customers in mind.  IP Symphony has developed a proven methodology that delivers successful IT Disaster Recovery and Business Continuity solutions which mitigate downtime, diminish data loss and maximize productivity following an incident.  Let our Team work with you to design cost-effective IT Disaster Recovery and/or Business Continuity Plans that ensure that your business will always be open for business.

Desktop Support

Technical assistance for new and existing systems.  Desktops with e-mail, Applications, Web, Office 365, SharePoint, Server detail – we can optimize your business systems at your place, our place or the Cloud.  Utilizing our easy-to-deploy methodologies, we will fine-tune your operations and can efficiently support, secure and redeploy new devices remotely, in real-time.  We keep an eye on your systems and are available 24/7 to help – and can provide onsite support, if necessary.  Let us build you an IT architecture that allows any data, from any device, at any time with serious cost efficiency.
Testimonials

Clients Are Saying...

IPSymphony is great stuff!.

ARRRGGGGGGGGGGGG!!! IPSYMPHONY.

Established in 1962, a leader in the wholesale distribution of sheet and coil steel, prefabricated duct & fittings, as well as a complete line of HVACR products, has experienced rapid growth in the past 13 years, expanding its footprint to 9 Midwest states.  As the company has grown, so has its IT needs.  From Server Management to Desktop Support; IP Telephony to Telecommunications; Networking to Video Surveillance; Mobility to Disaster Recovery & Business Continuity, IP Symphony has consistently delivered excellent end-to-end technology support in a challenging, competitive environment.                                  “What clearly sets us apart is our ability to anticipate our customers’ needs and deliver our products in a timely, cost-efficient manner with superior customer service.  When you expand as rapidly as we have, you need the infrastructure in place to support this growth – without adding layers of people and costs.  IP Symphony has been a valued partner for 16 years, anticipating our IT needs and providing complete support.  They are our IT Department – bringing great value and allowing us to grow profitably.”  President

As one of the 5 largest pharmaceutical packaging companies in the U.S., this St. Louis-based, privately-held firm has experienced enormous growth in the past few years, due in no small part to its cutting-edge technologies, state-of-the-industry quality control, best-in-class customer service, innovative package design, and ability to rapidly respond to customers’ needs while providing total solutions that maximize their profitability.  Operating in an ‘always on’, constantly changing environment, they rely on IP Symphony as their de-facto IT Department.  IPS works hand-in-glove with this company, providing total 24/7 IT support to ensure they exceed their customers’ expectations.         “I’m constantly amazed by not only the extraordinary level of service IPS provides, but also by their expertise, creative thinking and problem-solving.  They truly are a partner in every sense of the word – a valued resource that has allowed us achieve significant, profitable growth.”  Director of Security, Safety and DEA Compliance

Celebrating its 30th Anniversary in 2016, this full-service guttering company has grown into one of the largest, full-service guttering companies in Metro St. Louis.  Yet it remains small enough to provide prompt, courteous, trustworthy service and the finest quality craftsmanship to its customers – no matter what the need.  This company has embraced IP Symphony’s approach to providing full-service IT support: fast, lean, nimble and cost-effective.  This ensures that the company can continue providing extraordinary guttering products and services for the next 30 years.     “While we may not be IP Symphony’s biggest client, you would never know that by the way they proactively service our needs.  I can’t say enough good things about our positive experience over the past 12 years with IPS – as a valued partner, their support has been instrumental in our growth.”  President